Privacy Policy

1. Who We Are

MystAI (“we”, “us”, “our”) is a digital astrology, spiritual guidance and entertainment platform operated internationally by Galaxy (MystAI Owner). This Privacy Policy explains how we collect, use and protect your personal data when you use MystAI.

2. Scope of this Policy

This Policy applies to our website, web app and related services (collectively, the “Service”). By using MystAI, you agree to the practices described here.

3. Data We Collect

3.1 Information you provide

We may collect, for example:

  • Email address and authentication data (for account creation and login)
  • Birth date, time, place, name or nickname (for astrology readings)
  • Questions, intentions, or text you write for readings (e.g., love, career, spiritual themes)
  • Uploaded images (e.g., palm, coffee cup, or other spiritual context visuals)
  • Language preference and basic settings

3.2 Automatically collected information

When you use MystAI, we may automatically collect:

  • Device and browser information
  • IP address and approximate location (city / country)
  • Usage data (pages viewed, clicks, time on page, features used)

3.3 Data from third-party services

If you sign in with external providers (such as Google), we may receive basic profile information (email, name) as allowed by your settings with that provider.

4. How We Use Your Data

We use your personal data to:

  • Provide you with personalized readings and spiritual / entertainment insights
  • Store your reading history so you can revisit past sessions
  • Improve, debug and secure our Service
  • Communicate with you (service updates, security, or support)
  • Where permitted, develop new features and product improvements

We do not sell your personal data to third parties.

5. Legal Bases (where applicable)

Depending on your location, we may rely on one or more of the following legal bases:

  • Contract: to provide the Service you request
  • Legitimate interests: to secure, maintain and improve MystAI
  • Consent: for certain optional data uses (e.g. marketing, specific features)
  • Legal obligation: where we must retain some data to comply with law

6. AI & Third-Party Providers

MystAI uses artificial intelligence models and third-party infrastructure (for example: authentication, databases, analytics or hosting).

Your inputs (questions, birth data, text and images) may be processed by these systems in order to generate your readings. We take reasonable steps to limit and protect this processing in line with this Policy.

7. Data Storage & Retention

We store your readings and account information so that you can revisit your history and we can maintain the integrity of the Service. We retain data only for as long as reasonably necessary for the purposes described in this Policy or as required by applicable law.

You may request deletion of your account and related data by contacting us at support@mystai.ai.

8. Cookies & Similar Technologies

MystAI may use cookies or similar technologies to:

  • Remember your language preference and session
  • Keep you signed in
  • Measure usage and performance (analytics)

You can control cookies through your browser settings. Some features may not function properly without certain cookies.

9. Data Sharing

We may share your data with:

  • Service providers (e.g., hosting, email, analytics, authentication, payment processors)
  • Professional advisers (where needed, e.g., legal or accounting)
  • Authorities, if required by law or to protect our rights or those of others

We require our service providers to handle data in a manner consistent with this Policy and applicable law.

10. International Data Transfers

Because MystAI operates internationally, your information may be transferred to and processed in countries other than your own. We implement reasonable safeguards to protect your data in such transfers where required.

11. Children’s Privacy

MystAI is not intended for children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@mystai.ai.

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will update the “last updated” date and, where appropriate, provide additional notice. Continued use of MystAI after changes means you accept the updated Policy.

14. Contact

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: support@mystai.ai